Core service
Freight forwarding operations
Rate requests, quotes, bookings with carriers and co-loaders, and shipment coordination from pickup to final delivery.
FREIGHTForwarding & logistics support · USA · Canada · Europe
Your freight desk, run to an A+ standard.
A+ Pro gives freight forwarders, brokers, 3PLs and carriers a dedicated logistics team in India. We handle bookings, documentation, tracking, dispatch and freight billing inside your systems, so shipments keep moving at a lower cost.
Coverage network · live local time
Desk live
- Ocean FCL & LCL
- Air freight
- Road FTL & LTL
- Port drayage
- Customs documentation
- Freight billing
- Carrier onboarding
- Track & trace
What we take off your desk
Freight operations support across ocean, air and road.
Each partner gets a team trained on their TMS, their lanes and their customers. We work in your systems, under your procedures, on your hours.
Documentation & customs support
Bills of lading, air waybills, commercial invoices, packing lists and customs filing preparation, checked before cut-off.
Dispatch & track and trace
Truck dispatch, drayage and last-mile coordination, milestone tracking and alerts when a shipment slips.
Freight billing & accounts
Customer invoicing, carrier bill audit, accessorial checks, AP / AR follow-up and job costing for every file.
Carrier & vendor management
Carrier onboarding, insurance and authority checks, rate sheet upkeep and agent network coordination.
Customer service desk
Shipment status replies, booking confirmations and exception handling by email, phone and portal, in clear English.
Where we plug in
Every stage of a shipment file, or just the ones you choose.
Hand us the full file from quote to close-out, or start with the stage that takes your team the most time.
- 01
Quote
Rate requests, carrier pricing and customer quotes
- 02
Book
Space confirmed with lines, airlines and truckers
- 03
Document
B/L, AWB, invoices and customs paperwork
- 04
Track
Milestones, delays and customer updates
- 05
Deliver
Drayage, last mile and proof of delivery
- 06
Bill
Invoicing, carrier payables and file close-out
Why outsource your freight desk to A+ Pro
Move more freight without adding headcount at home.
Trained logistics coordinators in India handle the shipment work you would otherwise hire for in North America or Western Europe.
More files.
Lower cost.
Lower cost.
Your margin on every shipment improves while your service level stays where your customers expect it.
Lower cost per shipment
Pay for trained coordinators, not office space, recruiting fees, benefits and equipment.
Shipments watched overnight
Our India shifts cover the hours your office is closed. Bookings get confirmed and delays get flagged before you log in.
Logistics-trained people
Coordinators who know Incoterms, container types, cut-offs and carrier portals, trained on your SOPs first.
Scale with your volumes
Add coordinators for peak season, a new lane or a big customer in weeks. Scale back with no layoffs on your side.
Your team focuses on selling
In-house staff spend their time winning customers and managing key accounts while we handle paperwork and follow-up.
Secure, confidential handling
Signed NDAs, role-based access to your TMS and email, and secure workstations that protect customer and rate data.
Fewer errors, faster turnaround
Checklists and second-person review on documents and invoices mean fewer amendments and quicker billing.
One point of contact
A dedicated account lead runs your team, reports on files handled every week and fixes issues early.
How a partnership starts
From first call to a working freight desk in about six weeks.
A paid pilot on live files comes before any long-term commitment, so you judge the work, not the pitch.
- Week 1
Discovery call
We learn your lanes, modes, TMS, volumes and SOPs, and agree on turnaround and accuracy targets.
- Weeks 2–3
Team selection
We shortlist logistics coordinators with you, then train them on your systems, carriers and document formats.
- Weeks 3–6
Paid pilot
A small team handles live shipment files with daily check-ins, so you can judge quality before committing.
- Ongoing
Go live and scale
The team takes on full volume, with weekly file reports and a monthly review to plan for new lanes and peaks.
The partnership model
An extension of your operations floor.
Your A+ Pro team works in your TMS, your inbox and your carrier portals, follows your SOPs and talks to your ops managers every day, just like colleagues down the hall.
Contact
Talk to the people who'll set up your freight desk.
Tell us your modes, lanes and monthly shipment volume. We'll come back with a team plan, timeline and quote.
Freight forwarding and logistics support for companies in the United States, Canada and Europe.
Jay Paul
Chief Executive OfficerNew partnerships, pricing and freight desk plans.
Rohit
General ManagerOnboarding, pilots and day-to-day shipment operations.